Contact
Questions about products, orders or digital letters? We’d love to hear from you.
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We reply within 1–2 business days.
Orders, delivery and returns
Contacting us through the order page of the marketplace you bought from is the fastest way to get help.
Digital letter support
Include the 6-character product number next to the QR. Never send us the card code or the code that opens the letter.
Hours: weekdays 10:00–17:00 KST (closed weekends and public holidays)